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Team Effectiveness Workshop

A video teaser to introduce this workshop, so you can determine how much you need it!

The Challenge
Leading a team is as easy as ABC or 123!
Some may agree, others may say that there is more to it than that and once you understand some keys to unlocking the team potential, you can leverage off the individual and collective potential.
We are currently navigating our teams on ‘white water’ to use the analogy of the vessels on a sea of performance. Living through the Covid crisis has highlighted the importance of effective collaboration for long-term commercial success.  Particularly in a crisis, organizations need teams to pull together with perspectives to solve rapidly changing, complex problems that have long-term implications.  Creating high performing teams requires an astute awareness of the keys to unlocking the team’s effectiveness so that it can generate new solutions and adapt dynamically to changing situations.
Why this course?
This course is packed with information that is packaged in a practical way to maximise your learning. Within each session you can expect a dynamic set of tools, models, examples and tips.

  • eight specific keys that unlock team’s potential
  • explore using a coaching approach in leading a team
  • factors that drive motivation for themselves and for the team as a whole
  • develop tools to build individual resilience and team agility in change
  • discover ways to promote collaboration to ignite the team’s best thinking to solve problems and rally together with shared goals
  • develop inclusive practices that build cohesion and allow for effective managing of conflict in teams

evaluate and build habits to optimize individual and team capacity

Next Upcoming Event
20 September 2021
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Locations in Africa
Training Courses


ICAP Training Solutions is a pioneer in online learning for the financial services industry in Africa. We offer a series of well-constructed, user-friendly courses designed to upskill people operating at all levels – from management to sales, and front- to back-office environments.  All our eLearning courses can be accessed on the learner’s device of choice – PC, laptop, tablet or smartphone. Once registered, learners work through courses at their own pace, in their own time. All courses are supported on the website.


All structured learning has a theoretical base but research and experience have taught us that practical learning is easier as information is more quickly absorbed and applied in the workplace. We offer a range of simulated banking and financial work situations that have been tested and proven to be of significant benefit to participants. Our ‘real-life’ simulations are based on the integration of research, mathematical probabilities, and actual scenarios.


Our face-to-face workshops are interactive in nature, with case studies and class exercises to keep delegates engaged and enhance the learning experience. You can either join a scheduled public workshop, where you can interact with delegates from various organisations within your field or we can run any of these workshops in-house at your premises. With in-house workshops, we can tailor the workshop to meet your specific needs, with our facilitators working directly with you to customise the course.

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“The training was very informative with regards teaching me to clearly understand the client’s needs, and offering various scenarios and products that will befit the client”
Bank One Mauritius

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Banc ABC Botswana

Banc ABC Botswana

Fixed Income, Sept 2016

“The workshop provided me with a clearer understanding of concepts relating to my daily responsibilities.”

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Reserve Bank of Zimbabwe

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“Very informative & would recommend it to my colleagues.”


Standard Bank Namibia

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“Highly recommended. Provides great insight from a global perspective.”

Head: Legal & Compliance

Old Mutual Namibia


“Detailed subject matter and good examples”

Head of Internal Audit

Standard Bank Namibia

Market Risk, March 2014

“The workshop is excellent as per my expectation.”

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Ecobank Limited, Nigeria

Market Risk, March 2014

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DFCU Bank, Uganda