ICAP Training Solutions is a pioneer in online learning for the financial services industry in Africa. We offer a series of well-constructed, user-friendly courses designed to upskill people operating at all levels – from management to sales, and front- to back-office environments.  All our eLearning courses can be accessed on the learner’s device of choice – PC, laptop, tablet or smartphone. Once registered, learners work through courses at their own pace, in their own time. All courses are supported on the website.

All structured learning has a theoretical base but research and experience has taught us that practical learning is easier as information is more quickly absorbed and applied in the workplace. Working in association with our partner SimArch, we offer a range of simulated banking and financial work situations which have been tested and proven to be of significant benefit to participants. Our ‘real-life’ simulations are based on the integration of research, mathematical probabilities and actual scenarios.

Our face-to-face workshops are interactive in nature, with case studies and class exercises to keep delegates engaged and enhance the learning experience. You can either join a scheduled public workshop, where you can interact with delegates from various organisations within your field or we can run any of these workshops in-house at your premises. With in-house workshops, we can tailor the workshop to meet your specific needs, with our facilitators working directly with you to customise the course.